To cancel a tasking order log into your Console account and click on the Tasks icon.
On your Tasks page, you will see the lists of associated tasks you have placed. Navigate to the task you wish to cancel and click on "View Details".
The View Details page provides an overview of the tasking order (open/close date, task ID, status, etc.). In the upper right hand corner there is a "Cancel Task" icon. If you wish to cancel your tasking order click the "Cancel Task" button.
A pop up box will appear asking if you are sure you want to cancel the task. If you are sure you want to cancel, click "Yes, Cancel Task" (blue box). You will then be redirected back to the View Detail page for the specific tasking order and you will see the status has changed from Accepted to Canceled.
You can also see the status of the task on the Tasks page.
Please refer to our cancellation policy for more details on the cancellation window and impacts to image cost.