Canceling a repeat task

If you no longer wish to receive one or more of your repeat tasks you can cancel either the whole repeat task series or a single task. All tasks are subject to our normal cancellation policy.

Cancelling the repeat task series

Choosing to the cancel a repeat task series will cancel all single tasks that are Accepted or Active and will also stop any future tasks from being created.

1. In Console, click on the Tasks list icon to view all of our tasks.
   
   
   
2. Search for the repeat task you wish to cancel and click on the Task Name.
   
   
   
3. On the repeat task page, in the top right click Cancel Task Series.
   
   
   
4. A dialogue box will appear for confirmation. Click the Yes, Cancel Task Series button.
   
   
   
5. The repeat task will move to the Cancelled status.

Cancelling a single task

Choosing to cancel a single task in the repeat series will only cancel that specific task while existing Accepted or Active tasks will continue to get collected and future tasks will get created.

1. In Console, click on the Tasks list icon to view all of our tasks.
   
   
   
2. Search for the repeat task you wish to cancel and click on the Task Name.
   
   
   
3. On the repeat task page, find the single task from the list that you wish to cancel and click View Details.
   
   
   
4. On the single task page, in the top right click Cancel Task.
   
   
   
5. A dialogue box will appear for confirmation. Click the Yes, Cancel Task button.
   
   
   
6. The single task will move to the Cancelled status and will not be collected.