SUMMARY
Our team is currently investigating an issue that is preventing users from submitting tasking and mission awareness requests in the Sandbox (simulated) environment. This is not impacting tasking and mission awareness requests in the Production environment.
We will provide updates here as they are available. Please contact support@capellaspace.com for assistance.
Updates (from underlying Console Sandbox Incident)
[RESOLVED]
2023-03-07 19:45 UTC
The issue has been resolved and the service is operating normally. We have done internal testing to validate the Sandbox is accepting tasks and progressing and statusing as expected.
2023-03-07 01:15 UTC
Our team continued to investigate this issue today. We believe we have addressed the issue, however we are conducting additional testing to validate. We will provide more information pending the results of our testing. This is not impacting tasking and mission awareness requests in the Production environment.
2023-03-03 01:00 UTC
Our team continues to investigate this issue. At this time the issue is on-going and continues to impact users from submitting tasking and mission awareness requests in the Sandbox (simulated) environment. This is not impacting tasking and mission awareness requests in the Production environment.
2023-03-03 16:30 UTC
Our team continues to investigate this issue. We have identified the potential root cause and are working to address the issue. At this time the issue is on-going and continues to impact users from submitting tasking and mission awareness requests in the Sandbox (simulated) environment. This is not impacting tasking and mission awareness requests in the Production environment.
2023-03-04 01:30 UTC
Our team continues to investigate this issue, however at this time the issue is on-going and continues to impact users from submitting tasking and mission awareness requests in the Sandbox (simulated) environment. Efforts to troubleshoot and resolve continue. This is not impacting tasking and mission awareness requests in the Production environment.