SUMMARY
Our team is currently investigating an issue with image tasking and acquisition that may require unplanned maintenance to address. This issue could result in a limited number of already accepted tasking requests being rejected and/or longer delivery times for delivery of those tasking requests. This issue is not expected to result in new tasking requests being rejected or delayed.
Updates
2022-01-17 22:00 UTC | On going observation shows that the issues have been resolved. Please contact us know if you're still experiencing any issues.
2022-01-04 19:00 UTC | Our investigation of the tasking and acquisition issue continues. Due to an unplanned maintenance window there were a limited number of tasked acquisitions marked as anomaly on January 2 2022. This issue is not expected to result in additional tasking requests being rejected or delayed. We will provide more details as this issue is addressed and resolved.
2021-12-19 05:00 UTC | Our team is currently investigating an issue with image tasking and acquisition that may require unplanned maintenance to address. This issue could result in a limited number of already accepted tasking requests being rejected and/or longer delivery times for delivery of those tasking requests. This issue is not expected to result in new tasking requests being rejected or delayed.
FOR MORE INFORMATION
We will update this ticket with more information on the incident as necessary. If you have additional questions please log a ticket with us.