To create a new user for your organization, you must first be assigned the Organization Manager role. If you are unsure whether you have this role, please contact the Capella Customer Success team.
Once you have confirmed that you are assigned the Organization Manager role, the first step to adding a new user is to navigate to the user administration page:
You will find the Create a New User link in the top right corner of the screen. Click this link to add a new user to your organization. New user setup requires the user name, email, country, and address. If you are unsure of the user's address, please use the address for your organization. New user accounts will automatically be granted the Archive Viewer user role by default under the Add Additional Roles drop down. Additional user roles, if required, can be assigned at the time of user creation or edited at any time.
Once you have entered the information for the new user, press the ADD NEW USER button. You have now successfully added a new user! The user will now be sent an invitation to log in to the platform with a temporary password.
To view the user information or make edits to an existing user, you can follow the EDIT link for any user in the user list.
From this screen, you may also disable the user by clicking on the Disable User link (see article), or reissue a password for a user if their temporary password has expired, by pressing the REISSUE PASSWORD button.